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Have a question about our Managed IT-Services, or just want to get in touch? Message our team below!
How Can IT-Greenville Help You?
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You may also, contact us by phone at 864-991-5656 or by email at hello@it-greenville.com.
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Managed IT-Services – Frequently Asked Questions
How does my company benefit from an IT-Support plan/Managed IT-Services?
IT-Support plans should include pre-arranged pricing for services, like Emergency IT-Support. Without pre-arranged pricing, you may be required to pay large fees for immediate help restoring your services.
What kind of IT-Support does my company need?
Not all IT-Support plans are the same just like no two companies are the same. IT-Greenville however will be happy to custom design an IT-Support plan that works for your company’s needs and budget.
Can IT-Greenville help link my internal office systems togther?
Yes, where possible IT-Greenville can merge your current systems together and make suggestions for upgrading to new systems that are compatible with each other when older systems are not.
Does IT-Greenville manage and/or maintain the systems they install?
Yes, IT-Greenville can and does service the systems we install. We can either remote into the system from our offices or access it by an on-site portal to update the systems and make changes.
Can IT-Greenville help me with my Security Alarm Systems?
Yes, IT-Greenville has skilled technicians with years of experience in Video Surveillance, Access Control, Door and Window Alarms, and much more.
The 4 Elements of Solid IT-Support
Emergency IT-Support
Regular IT-Maintenance and support do not prevent the unanticipated. A virus could make it past your antivirus software. A fire, flood, or other physical emergencies could compromise your system.
End-User IT-Support
Even when your network is up and running properly, individual users can still run into problems. A particular workstation may be running slowly due to unintentionally installed malware.
On-site IT-Support
Sometimes, hardware problems, just need a technician on-site to fix. Printers, workstations, and servers all need routine IT-Maintenance. Having the ability to call in a technician to handle these issues enables your company to plan for outages and IT-Maintenance.
Remote IT-Support
Many IT-Maintenance issues can be handled remotely. Software updating, network administration, and security protocols are all issues that Remote IT-Support and Services deal with on a routine basis.